We understand that you will probably have some questions regarding the functioning of KOBU Foundry and in this Frequently Asked Questions, we address some of those issues. If you still feel that you need further assistance, please e-mail us at [email protected] and we’ll be glad to help you out.
1. What kind of font licenses do we have?
We provide a wide range of Font Licenses that are divided by usage and profile type. At the moment, you can access different Basic Font Licenses for the following usages of our fonts:
- use the font in creative design work, for print or digital purposes
- use the font on web servers to use on a predefined number of websites
- use the font on software for a predefined number of mobile apps and/or games
- use the font for audiovisual content for broadcasting purposes
Please note that currently the Basic Font Licenses that you can buy directly from KOBU Foundry’s website are lifetime but have limitations, depending on which license you purchased, e.g. they are meant to be used only by you; they are intended to be installed on not more than 2 computers; they can only be installed on a limited number of websites and/or apps and/or games.
We have Enhanced Font Licenses that provide a wider range of possibilities. For example:
- for creative agencies and design studios, we have designed an Enhanced Agency License where the fonts can be installed on an unlimited number of computers
- for companies that want to use one of our fonts as part of their brand, we have an Enhanced Branding License that allows the font to be installed on an unlimited number of computers, independent of its usage and, thus, applied to every possible touchpoint of the brand: from stationary, to website, to advertising and broadcasting.
If you wish to acquire any of these Enhanced Font Licenses reach out to us on [email protected]. For further information regarding font licensing, please take the time to read our page on Font Licenses.
2. How do I receive my fonts?
Upon completing your order and its successful payment, you will receive an email where you can download the purchased fonts as well as a PDF file with the License Agreement governing the intellectual property of the font software.
3. Is it possible to receive invoices with a taxpayer number (VAT Number)?
Yes, of course. You just need to fill the optional field in your account and at checkout. Also notice that, if the designated VAT number is VIES-valid, the transaction will be exempt from VAT due to the reverse charge mechanism.
4. If I am a freelancer, can I issue an invoice on behalf of a company?
It is always possible to issue the invoice on behalf of a company. However, please bear in mind that the license generated has limitations in terms of the font usages. We strongly advise you to contact us to receive more information on our Enhanced Licenses. For further information regarding font licensing, please take the time to read our page on Font Licenses.
5. What payment methods can I use?
We accept VISA and Mastercard credit cards as well as American Express. If you don’t have any of these payment methods, please contact us: [email protected]
6. Is there anyway I can get VAT exemption?
Any company registered outside Portugal can be exempt from paying the 23% Portuguese VAT tax by providing a VIES-valid VAT number in the account, due to the Reverse Charge mechanism. If you entered your VAT number, but the number was not accepted, probably not a VIES-valid VAT number. Please make sure to enter a valid VAT number, otherwise, 23% of VAT will apply. If for some reason you’re not aware of what a VAT number is, mainly because the designation varies from country to country, please get in touch with us: [email protected]
7. What is the invoice format issued by you?
We issue PDF invoices for all orders according to the Billing Information provided in your Account or at Checkout. The invoice will be sent to your e-mail after the order is verified by one member of our team. Please note that it may take some days for you to receive the corresponding invoice.
8. Are there any discount coupons?
Yes, of course! In the spirit of KOBU Foundry, there are certain pages that contain games… The good news is that playing these games allows you to earn discount coupons! =D We invite you to have fun and play around!